You may pay for your reservation through our website with any of the following options:
Please note that you may pay for your reservation with Miles Car Rental using a friend’s, relative’s, or company credit card.
Important: Remember that as a requirement, the reservation holder must present a credit card under his/her name at the time of rental. The credit card holder's name must be printed on the card.
The credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.
Depending on the rate, you will have the option to include Car Rental Coverage, Third Party Liability, Tank of Gas, GPS, and/or Additional Driver. These options are subject to availability. Once you have chosen your itinerary, car and any additional services, the rate details will specify all the inclusions according to your selection.
You may cancel your reservation using the following link: Cancel my Reservation
To modify your reservation for free, please contact our Customer Service Department.
A cancellation fee of 18% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:
Sixt: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 24 hours before the pick up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
Alamo, National & Enterprise: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 1 hour before the pick up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.
Your reservation includes all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
Not all rental companies offer a shuttle service. Please contact our Customer Service Department to verify if this service is available at your location.
By booking through our website you will be able to enjoy the best rates and discounts available on the market.
We recommend for you to include the insurance while booking as insurance costs can be up to three times more expensive directly at the counter.
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Valid Driver’s License (International Driver’s Permit where required) under the reservation holder’s name with an expedition date greater than a year.
The amount of the deposit may vary depending on the car category, rental agency and season. This value must be paid on the local currency of the country that you are traveling to.
The reservation holder must present at the counter a credit card under his/her name with sufficient funds to cover the amount of the deposit. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover
IMPORTANT: The rental requirements previously mentioned may vary depending on the country where the rental takes place.
